Terms and Conditions

  1. Introduction
    • Welcome to Rumbaclaat Rum's website (www.rumbaclaatrum.co.uk). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
    • If you do not agree with any part of these terms, please refrain from using our website.
  2. Company Information
    • Rumbaclaat Limited is registered in England and Wales under Company No. 14012570.
    • VAT Number: GB420145449.
    • EORI Number: GB420145449000.
    • Address: Gothic House, Barker Gate, Nottingham NG1 1JU.
    • Contact: 0115 958 0711.
  3. Product Information
    • Rumbaclaat Rum is a premium Caribbean-style spirit sold in 70cl bottles with 40% ABV.
    • Key flavors include honey, cinnamon, and brown sugar, making it suitable for both sipping and mixing.
    • Rumbaclaat merchandise (e.g., T-shirts and hoodies) is available for international customers.
    • **Retail and customer orders are currently restricted to the UK and the Caribbean** as we work on expanding availability to other territories.
  4. Orders and Delivery
    • Christmas Orders Deadline: Orders must be placed by Friday, December 20th, 2 PM.
    • New Year Orders Deadline: Orders must be placed by Friday, December 27th, 2 PM.
    • Standard delivery timelines apply (2-3 days for standard shipping, 3-5 days for Highlands/NI).
    • For inquiries, contact us at 0115 958 0711.
  5. Export Shipping
    • Export shipping timelines:
      • Approx. 6-8 weeks for orders commencing January 2025.
      • Approx. 3-5 weeks for orders starting from April 2025.
    • Shipping charges are subject to change due to exchange rate fluctuations.
    • Monthly up-to-date pricing will be provided to account for these changes.
  6. Pricing and Payment
    • Trade price: £21.60 ex VAT (£25.96 inc VAT).
    • Iwoca Pay is available only for UK customers with spending limits up to £30,000.
    • Overseas customers will undergo a probationary period of **6 transactions** before credit terms may be offered.
    • All prices are listed in GBP (£) and include VAT where applicable.
    • Payment must be made in full at the time of purchase unless otherwise agreed (e.g., 30-60 day sale or return agreements for trade customers).
  7. Returns and Refunds
    • Returns and refunds are accepted for damaged or defective products only.
    • Customers must notify us within 14 days of receiving the product for eligibility.
    • Sale or return agreements are subject to application and approval.
  8. Exclusivity for Trade Customers
    • Trade customers must adhere to the agreed exclusivity and non-compete clauses, where applicable.
    • Breaching these terms may result in termination of agreements.
  9. Merchandise Sales
    • Rumbaclaat T-shirts and hoodies are available for international shipping.
    • Shipping costs and delivery timelines vary based on location and will be calculated at checkout.
  10. Intellectual Property
    • All content, trademarks, and brand assets on this website are the property of Rumbaclaat Limited.
    • Unauthorized use, reproduction, or distribution of any materials is prohibited.
  11. Celebrity Endorsements
    • Celebrities promoting Rumbaclaat must adhere to UK advertising laws and the terms outlined in their contracts.
    • Rumbaclaat retains ownership of all branding and marketing materials used during endorsement activities.
  12. Liability and Disclaimers
    • Rumbaclaat Limited is not responsible for delays or issues caused by factors beyond our control (e.g., shipping disruptions or unforeseen circumstances).
    • We are not liable for misuse of our products, including underage consumption or improper storage.
  13. Compliance with Laws
    • Customers must comply with their local laws regarding alcohol purchase and consumption.
    • Rumbaclaat Limited operates in accordance with UK alcohol production, labeling, licensing, and marketing regulations.
  14. Sustainability Commitment
    • Rumbaclaat is committed to ethical sourcing, sustainable packaging, and carbon offsetting goals.
    • Customers are encouraged to recycle and dispose of`packaging responsibly.
  15. Termination of Use
    • Rumbaclaat reserves the right to terminate access to the website or cancel orders if these terms are breached.